These Terms & Conditions govern the use of this website and the purchase of products from Ninetyone Engravings.
By accessing our website, placing an order or submitting a custom design, you agree to these Terms & Conditions.
1. Business information
Website: [website URL]
Business name: [legal/business name]
Contact email: [email address]
Business address: [business address, if applicable]
2. Products
Ninetyone Engravings sells engraved and customized phone cases and related products.
Product images, mockups and previews are provided for guidance. Actual results may vary depending on the material, engraving process, uploaded file quality, screen calibration, lighting and production limitations.
3. Materials
Our phone cases may be available in different materials, including:
- Bamboo: crafted from real natural bamboo, with natural grain, tone and texture variations. Each piece may look slightly different.
- Grey Leather: a soft-touch grey leather finish with a clean matte appearance.
- Red Premium Leather: a premium red leather finish designed for a more distinctive and expressive look.
Material availability may depend on the selected phone model and stock.
4. Laser engraving result and color conversion
Our laser engraving technology is monochromatic. This means that it does not reproduce full-color images as they appear on screen.
When you upload a color image, logo, illustration or photograph, the file must be converted into an engraving-ready format. As a result, the final engraving may differ from the screen preview.
Differences may include:
- Loss or transformation of color information.
- Changes in contrast, shadows and highlights.
- Different levels of detail depending on the original file.
- Different final appearance depending on the selected material.
- Natural variation on bamboo due to wood grain and tone.
- Different visual contrast on grey leather and red leather surfaces.
The preview shown on screen is a digital approximation and must not be understood as an exact guarantee of the final engraved result.
5. File preparation and review
The customer is responsible for uploading a file of sufficient quality for engraving.
For best results, we recommend uploading clear, high-resolution images with good contrast and no excessive compression.
If we detect an issue with your uploaded file, design, contrast, alignment or engraving feasibility, we may adjust the file for the best possible result or contact you before processing the order.
We reserve the right to make reasonable technical adjustments to the uploaded file to adapt it to the engraving process. These adjustments may include resizing, centering, contrast correction, conversion to monochrome, background removal or other production-related modifications.
6. Engraving examples
Before placing an order, customers should review the engraving examples provided on the website.
These examples are intended to show how images may be transformed when engraved on different materials.
Suggested website block:
[Insert example image: original color file]
[Insert example image: engraving result on Bamboo]
[Insert example image: engraving result on Grey Leather]
[Insert example image: engraving result on Red Premium Leather]
7. Custom designs and intellectual property
When submitting, uploading or requesting any custom design, image, logo, text, phrase, name, artwork or other content for engraving or personalization, the customer confirms that they own the necessary rights or have obtained all required permissions to use such content.
The customer is solely responsible for ensuring that any submitted content does not infringe any copyright, trademark, design right, image right, privacy right or any other third-party right.
By placing an order involving custom content, the customer agrees that Ninetyone Engravings is not responsible for any infringement, claim, damage, fine, cost or legal expense arising from the content submitted by the customer.
Ninetyone Engravings reserves the right to refuse, cancel or suspend any order that, in our reasonable opinion, may be illegal, offensive, abusive, discriminatory, misleading, infringing or related to unauthorized use of protected brands, logos, characters, artwork or other third-party intellectual property.
The customer agrees to indemnify and hold Ninetyone Engravings harmless from any claim, demand, liability, loss, damage, legal cost or expense arising from the customer’s submitted content or from any alleged infringement of third-party rights.
8. Prohibited content
We may refuse to process orders containing or involving:
- Unauthorized third-party logos, brands, trademarks or copyrighted artwork.
- Famous characters, sports club logos, luxury brand logos or protected commercial symbols without proof of authorization.
- Offensive, hateful, discriminatory, violent or abusive content.
- Content that invades another person’s privacy or image rights.
- Content that appears illegal or harmful.
If an order is refused before production starts, we may cancel and refund the order.
9. Customer confirmation for uploaded content
By placing an order that includes uploaded or requested custom content, the customer confirms the following:
“I certify that I own the rights or have permission to use the uploaded content. I accept responsibility for any copyright, trademark or third-party rights issue related to my design.”
10. Prices and payments
Prices are displayed on the website in euros, unless otherwise indicated.
The final price will be shown before checkout, including applicable taxes and shipping costs where required.
Orders must be paid using the payment methods available at checkout. We may refuse or cancel an order if payment is not successfully completed or if fraud is suspected.
11. Order confirmation
After placing an order, you will receive an order confirmation by email.
The order confirmation does not mean that we have accepted unlawful, infringing or technically impossible content. We reserve the right to review uploaded files before production.
12. Production times
Production times are estimates and may vary depending on order volume, file quality, material availability and shipping conditions.
If your design requires additional review or customer confirmation, production may be delayed until we receive your response.
13. Shipping
Shipping times and costs are shown at checkout or on the Shipping Info page.
Delivery dates are estimates and may be affected by courier delays, incorrect addresses, customs procedures, force majeure or other circumstances beyond our control.
14. Returns and cancellations
Customized or personalized products cannot usually be cancelled or returned once production has started, unless the product is defective, damaged or incorrect due to our error.
More information is available in our Returns & Refunds Policy.
15. Defective, damaged or incorrect products
If you receive a defective, damaged or incorrect product, contact us at [email address] within [number] days of delivery and include:
- Order number.
- Clear photos of the issue.
- Photos of the packaging if damaged during shipping.
- A short explanation of the problem.
We may offer a replacement, repair, refund or other appropriate solution depending on the case.
16. Limitation of liability
To the maximum extent permitted by law, Ninetyone Engravings will not be liable for indirect, incidental or consequential damages, including loss of profits, loss of data or reputational damage.
Nothing in these Terms limits your statutory consumer rights.
17. Website use
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, upload malicious files or use the website for unlawful purposes.
18. Changes to these Terms
We may update these Terms & Conditions from time to time. The version published on the website at the time of purchase will apply to your order.
19. Governing law
These Terms & Conditions are governed by the applicable laws of [Spain / your country], without prejudice to any mandatory consumer protection rights that may apply in the customer’s country of residence.